Run a sandbox check and find its record
Practice submission, callbacks and record lookup using synthetic scenarios.
Instructions reviewed
Current workspace availability, quotes and permissions apply. The review date is not a live provider status. Reading help makes no checks or payments.
Before you start
- Sign in as a merchant and use only the supplied synthetic scenarios.
Follow these steps
Choose New verification, select phone or identity and a synthetic scenario, then submit once.
You should see： A record with an ID appears. Phone scenarios normally return synthetic signals directly.
For identity, open the record and use its simulation action, then refresh the same record.
You should see： The selected simulated outcome replaces pending. Keep the ID while waiting.
Open Records, locate the ID, then inspect test usage under Usage and billing.
You should see： List and detail show the same record, labelled sandbox or synthetic.
Completion check
Reopen the record and recognize that a simulated result is not a live identity approval.
If you get stuck
- No record: check merchant, environment and filters; keep the original ID.
Next steps and related guides
Unclear step? Report its location
Include the guide, step, visible message and expected outcome. Redact screenshots. Do not include codes, keys, identity documents, full accounts or customer records.
open@gridzen.ai