Read task status, outcomes and charges

Before you start

• Have the original task ID, merchant and product. Do not link records by name alone.

Follow these steps

1. Open the ID in its product records and read update time, stage and next action.

   You should see： Pending, source/evidence waits, review, completion and expiry are distinct. Failed reads are unknown.

2. Read live/sandbox labels and individual evidence. Apply product grade definitions; unknown is not mismatch or fraud.

   You should see： Evidence and gaps are clear. Completed does not automatically mean identity approved.

3. Inspect reserved, confirmed and final charges and billing status. Reconcile the original task when uncertain.

   You should see： Reservation and charges differ. Incurred costs follow the accepted quote and ledger; not every unknown outcome is free.

Completion check

You can explain the processing stage, findings and whether final costs are known.

If you get stuck

• Timeout, payment reconciliation or official restriction: query the original task; do not change IDs or pay again.

Next steps and related guides

• Mexico: verify identity and beneficiary account
• Verify an existing Mexico CEP receipt
• Troubleshoot login, records and page errors