Create, sign in or recover an account

Before you start

• Have a working business email, a real business/project name and a password of at least 12 characters. Live services may require domain eligibility.

Follow these steps

1. Open Merchant sign in and select Create account. Fill email, organization and password, then accept the displayed terms.

   You should see： Send code and a six-digit email-code field are visible.

2. Send the code, use the latest matching email and submit on the same page. A different email or purpose needs its own code.

   You should see： A recovery code appears after creation. Invalid codes show an error and do not create an account.

3. Save the recovery code and continue. Sign in with email and password; use Recover account if needed.

   You should see： The workspace opens, or asks for the configured second factor.

Completion check

Your organization and records are visible, and the recovery code is saved privately. Email verification is not production approval.

If you get stuck

• No email: check spelling, spam and send status; wait for the resend countdown and use the latest matching message.
• Back at sign in: check the workspace, MFA, session expiry and blocked cookies. Never send support your codes.

Next steps and related guides

• Set up an authenticator with a QR code
• Run a sandbox check and find its record
• Create an API key and make a first read