Payments: inspect orders, states and ledger
Distinguish simulation from authorized production. Country integration does not grant merchant payment access.
Instructions reviewed
Current workspace availability, quotes and permissions apply. The review date is not a live provider status. Reading help makes no checks or payments.
Before you start
- Sign in and identify merchant, country, currency, direction and original order ID. Without live authorization, only inspect.
Follow these steps
Open Payments, identify simulated ledger versus production connection checks, and select merchant/country.
You should see： Currency and mode are clear; disabled routes do not imply payable.
Find the original order and inspect status, provider reference, callback/query evidence and update time.
You should see： Confirmed success, failure, pending and reconciliation are distinct.
Inspect ledger, fees and balances. Query an uncertain original order; do not resend under a new ID or locally cancel a sent payment.
You should see： Orders reconcile to ledger; simulated payments are not real credits.
Completion check
You can find the original order and explain its state and balance impact.
If you get stuck
- Unavailable: check permissions and country eligibility; operator access does not bypass merchant funding gates.
Next steps and related guides
Unclear step? Report its location
Include the guide, step, visible message and expected outcome. Redact screenshots. Do not include codes, keys, identity documents, full accounts or customer records.
open@gridzen.ai